Terms and conditions of LaViaRegia services and products
The site "www.laviaregia.com" (hereinafter "the Site") includes certain products or services marketed by LaViaRegia. Access to this Website is open to all users, professionals or individuals (hereinafter referred to as "Users"). Use of this Site is subject to the Terms and Conditions detailed below. Use of the Site implies full and unreserved acceptance by the User of all provisions of these Terms and Conditions.
1. REGISTRATION PROCEDURES
Purchasing products online on the Site requires the prior registration of the User. To order on the Site, the User must register certain data concerning - name, address and telephone number, billing and shipping address, password. The registration of these data allows the identification of users and verifying their quality of consumer. Therefore, Users undertake to complete this form fully and in good faith and to provide only relevant and truthful information. Via Regia reserves the right, without notice, to terminate the registration and permanently remove access to the site to any User having provided incomplete or inaccurate information. After entering the information required and validated during the first command, the user receives an email containing their username and password to the email address indicated during registration. It is understood that only one account can be created per email address.
2. MANAGEMENT OF PERSONAL DATA
The personal data collected from users when they register on the Site are used for the purposes detailed in the Legal Notice. Users have a right to access, modify, correct and / or removal of said personal data under the provisions set out in the Legal Notice except for the email address.
3. ONLINE SHOPPING
Users can purchase the various products sold on the site as follows:
Products and services :
The photographs and texts describing the products are not part of the contract. In the event that errors are inserted, they could in any way engage the responsibility of LaViaRegia. Our product offerings and prices are valid until they are visible by our own made on site, and within the limits of available stocks. The availability of products shown on the website is only indicative. However, if LaViaRegia can honor the User's order within 30 days from its validation, LaViaRegia undertakes either to offer the user a similar product at a similar price, or refund the product ordered. If out of stock on one of the products ordered, LaViaRegia ships the rest of the command to the User.
The user can place an order online. The order can be registered on the site if the user has previously clearly identified by entering its ID that is strictly personal to him and his password. Any order implies acceptance of prices and descriptions of products available for sale.
Step 1: Identification
Users can browse the catalog and fill his basket without being identified.
For safety reasons, the User must identify from the basket validation request. If the User is already registered on the website "www.laviaregia.com", he must enter their ID and password. Otherwise, he must register by clicking on "Log in" or "your account".
Step 2: Product Selection
The user selects a product he wishes to acquire in the catalog indicates the desired amount in the basket.
In the cart, the client displays a consolidated list of the products he has chosen one by one in the catalog. It can then edit this list by adding or removing products. Once the selection is made, the user clicks "OK" to order. Users can change their shipping address and billing compared to data entered at registration.
Step 3: Delivery:
(see Terms and delivery)
Shipping charges are established according to a division into three tariff geographical areas: France region, European region and in major export area.
In all cases, the final acceptance of the order, and including postage, by the User is subject to the acceptance of the General Terms materialized by the validation of the box "I have read and j accept the General Conditions of Sale ".
Step 4: Payment
The user selects the type of bank card with which he wants to set the order.
In this step, a summary of the order placed specifying delivery costs and indicating the net price of the order to pay is available.
Step 5: Order Confirmation
User control is enabled after entering his bank details followed by a click on the box "validate". It then automatically receives an order confirmation email notifier or the products ordered and the delivery address if the payment has been accepted by the bank.
Validation controls and electronic signature
Any order signed by "click" is an irrevocable acceptance which can be challenged only within the limits provided in these Terms and Conditions.
The "click" associated with the authentication and non-repudiation and protection of the integrity of messages is an electronic signature. This electronic signature has value between the parties as well as a handwritten signature.
The prices of our products are indicated in euros, excluding taxes and all taxes included, excluding processing fees and shipping (see ordering process).
VAT is payable at the applicable rate shown on your invoice.
LaViaRegia reserves the right to change prices at any time but is committed to apply the rates in effect at the time of the User's order confirmation, subject to availability on that date.
Online payment is permitted to private and professional users.
Payment is by credit card on the secure banking servers of LaViaRegia partners (Postal Bank). This implies that no banking information concerning the User transits via the Site. Payment by credit card is perfectly secure; the order is recorded and confirmed upon acceptance of payment by the selected bank.
Secure online payment
The coordinates of the user's credit card details are encrypted using SSL (Secure Socket Layer) and never transmitted in clear (unencrypted) over the network. Payment is made directly through the bank. Via Regia has no access to these details, and do not keep them on its servers. That is why they are called back to the User for each new transaction on the site.
LaViaRegia undertakes to deliver the products ordered and settled around the World.
The products are delivered to the shipping address provided by during the ordering process User.
All times announced are calculated in working days. The times indicated are average times and correspond to the time of treatment, preparation and shipping of orders. At this time, must be added the delivery of the carrier.
Terms and delivery time:
In France: For orders paid a working day:
- Delivery between 1 and 7 days.
A Abroad: For orders paid a working day:
- Delivery between 1 and 7 days
Reservation of ownership / transfer of risk:
The products or services purchased by the User remain the LaViaRegia property until full payment of the order by LaViaRegia However, after delivery to the address indicated by the User when ordering, the risks of the delivered goods are transferred to the client.
Right to retract
Pursuant to Article L.121-16 and following of the Consumer Code, the consumer user - that is to say non-professional - has a period of seven (7) business days from the date delivery of his order to return any item does not suit him and ask exchange or refund without penalty, except for return shipping costs.
Items must be returned, using the same mode of transport used by LaViaRegia upon delivery of the products in their original packaging with a copy of the invoice.
The products sold on the site LaViaRegia are not subject to a contractual guarantee.
4. SITE CONTENT
Information appearing on the website:
The information contained on the Site are developed by LaViaRegia based on technical knowledge available currently and updated regularly. Via Regian'assume no liability for direct or indirect damages that could result from clerical errors or lack of update.
LaViaRegia reserves the right to change and update without notice these General Conditions and all elements, products or services presented on the Site.
All of these modifications apply to users who need to view and accept these General Conditions at each connection.
5. PROTECTION OF SITE CONTENT
The User agrees, in his use of the Site, to not carry out any manipulation likely to cause computer crashes, functional or any order affecting the operation of the Site or any server or service that would be Accessible via said Site.
LaViaRegia is committed to implement all necessary means to ensure the security of information that the user provides to it via the Site. Nevertheless, LaViaRegia can not guarantee the absence of interception of messages transmitted electronically.
Intellectual property :
Many elements of the Site are protected by intellectual property rights under arrangements set out in the Legal Notice. Therefore, it is prohibited for any user to reproduce, copy, sell, resell and / or exploit all or part of the site content.
6. LIMITATION OF LIABILITY
Access and connection:
The Site is accessible via the Internet.
It is recalled that the Internet is an open and informal network formed by interconnection to international computer networks. Internet management is subject to no central entity and each portion of this network belongs to an independent public or private body. Its operation is therefore based on cooperation between operators of different networks without any obligation to supply or quality of supply between operators. The networks may have unequal transmission capacity and specific usage policies. No one can guarantee the proper functioning of the Internet as a whole. Consequently, LaViaRegia assumes no liability or guarantee in case of malfunction of the Internet (delays in transmissions or any malfunctioning).
Performance of the contract:
LaViaRegia can not be held liable for breach of contract due to force majeure, disruption or total or partial strike of postal services and transport and / or communications, flood, fire. Regarding products purchased to meet the business needs LaViaRegia not be liable for all damages because of present, trading loss, loss of profit, damage or expense that might arise.
The selection and purchase of a product or service are under the sole responsibility of the User. The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation, reimbursement or questioning the responsibility of LaViaRegia, except in the case of a hidden defect found, Non-conformity, defect or exercise the right of withdrawal.
Misuse of site content:
LaViaRegia assumes no liability of any nature whatsoever, in the event that a user would have fraudulently used the Site. Access to this Website is open to all users, professionals or individuals (hereinafter referred to as "Users"). Use of this Site is subject to the Terms and Conditions detailed below. Use of the site implies full and unreserved acceptance by the User of all provisions of these Terms and Conditions.